I got a good idea, how about you guys provide f-ing tech support!

Dear,

Hi, thank you for your question. Could you please contact our support forum with this question at support.ait-themes.com, thank you. In case of pre-sale question, please post your question here: http://www.ait-themes.com/wordpress-themes

In case you did not get the response , please reply on email we have sent you, and we do our best to get it solved as soon as possible. Nevertheless we are aware of some issues with support forum, so we have started creating a new better support system. Thank you for understanding.